E-Commerce Manager
Kelly Kall
For all status updates on orders, cancellation or refund requests. Please reachout to Kelly.
Email: kkall@wwinc.com
Phone: (440) 409 - 4863
Sales Managers
Dave Geary
Responsible for wholesale buying for brick and mortars. Please connect with Dave for any interests.
Email: dgreary@wwinc.com
Phone: (123) 456 - 7890
Complete the Universal Credit Application located in your E-Commerce Connect Onboarding Member Portal . Send your universal application along with any tax withholding certificates directly to Kelly Kall.
Upon approval, you will be granted access to dropship Willoway Nurseries plants through your Shopify or WooCommerce platform via the E-Commerce Connect integration.
Account SetUp
With retailers across the country, we fulfill and dropship these orders on your behalf—making it easy for you to serve your customers without the added inventory or labor.
Unfortunately, we are not able to ship to these states: Alaska, Hawaii, Idaho, and Montana.
Ship To
If a customer has placed and paid for an order and requests a cancellation, please contact supplier point of contact directly to confirm the order status. Orders are processed daily. Once an order has been processed for shipping or has shipped, cancellation may no longer be possible.
All credits and refunds from our dropship suppliers are subject to the terms agreed upon during the credit setup process. Credits or refunds are issued to the retailer only, and it is the retailer’s responsibility to reconcile directly with their customer.